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Privacy Policy

BELL TERMITE CONTROL: Effective as of July 21, 2014

This web site or application ("Site") is owned and operated by a Bell Termite Control, Inc entity or licensee. At Bell Termite, we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place designed to protect it. If you have questions or would like further information on this topic, please feel free to write to our Webmaster at This Privacy Policy applies to information collected through this Site.

Bell Termite Control, Inc may update this Privacy Policy from time to time. Please check this Privacy Policy periodically for changes. If we make any material changes, we will notify you either by email or by means of a notice on this Site. We encourage you to periodically review this page for the latest information on our privacy practices.

Your use of this Site, and any disputes arising from it, are subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions, including arbitration, class action waiver, limitation on damages and choice of law

What Type of Information Do We Collect and How Do We Use It?

We may collect personally identifiable information ("PII" - for example, your full name, email address, mailing address, telephone number, mobile phone number or credit card number) from you when you voluntarily submit the information to us, such as when you purchase items from us, sign up for one of our services or register with our Site. We may also collect PII from you if, for example, you choose to subscribe to our email program; participate in sweepstakes, contests, surveys, and polls; post content or suggestions on this Site or Socila Media Sites; or use any of this Site's other features that otherwise permit you to provide information or other content.

We also may collect information about you including demographic information (such as number of household members, age, and gender) and purchase preference information from third parties. In addition, we may collect information (such as your interests, hobbies, lifestyle choices, groups with which you are affiliated, products you want, like or own) from you as you use this Site and when you choose to provide or information on this Site.

We may use the information we collect from and about you to: process and fulfill your termite Inspection order request, notify you of your order status, and otherwise provide you with customer service; respond to your inquiries and requests; create an account and register you as a registered Site user ("Registered User") and/or Customer for Termite or Pest Inspection; for marketing purposes and to send you information regarding this Site and other Bell Termite Sites, as well as about our products, programs or services; provide you with mobile alerts, if you have requested them; customize your experience on this Site and on other Bell Termite Sites; provide you with relevant products and offers; permit you to use this Site's social networking features; or provide you with other services. Please note that message and data fees may apply if you register for mobile alerts. We may also use the PII we collect from and about you for our business purposes, such as data analysis, audits, developing new products and services, enhancing our Sites, improving our services, personalizing your experiences, identifying usage trends and determining the effectiveness of our promotional campaigns.

Some Site features may make use of your device attributes and settings that will allow our Site to determine your physical location. Such technologies may include IP address mapping, WiFi, GPS signals, cell tower positioning or other technologies. We use this information to enhance and personalize your experience and provide you with offers and services that may be of interest to you. For example, this Site may send you messages that may be of interest to you based on your current location. Bell Termite has no control over your device settings, but we do recommend enabling location services on your device so you can take advantage of the location based features and functionality offered by this Site.

Non-PII may be collected from you by means of cookies and pixel tags. Cookies are small bits of information that this Site places on your computer. We and our third party service providers use various types of cookies, local shared objects and pixel tags to identify your IP address, browser type, device characteristics, domain name, referring urls and specific links and web pages through which you click. This data is collected automatically and utilized for site operations, fraud prevention and to help us improve this Site and your overall experience. This technology also allows us to recognize you when you return to this Site and to provide you with a customized experience that we feel will be of value to you. We may use and disclose non-PII in any manner for any purpose, except where we are required to do otherwise under applicable law.

How Bell Termite Control, Inc. supports the Childrens' Online Privacy Protection Rule?

We observe appropriate national laws and regulations on children's privacy, including in the United States the Children's Online Privacy Protection Act (COPPA) of 1998. Bell Termite Control, Inc. does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian may email us, and we will remove the information and unsubscribe the child from any promotional contact opportunities.

What Information Do We Share and with Whom?

We may share your PII with members of the Bell Termite Control, Inc. family of businesses to provide you with products or services that you have requested, to provide you with promotional offers we believe will be of interest to you and for any other purpose described in this Privacy Policy. The Bell Termite Control, Inc. family of businesses includes all Bell Termite Control, Inc. affiliates, as well as other selected third party businesses with which Bell Termite Control, Inc. or its affiliates have a relationship and which have agreed to appropriate restrictions on the disclosure and use of your information. We do not rent or sell your PII to marketers outside the Bell Termite Control, Inc. family of businesses, unless you authorize us to do so.

Bell Termite Control, Inc. may make third party applications available to you on our Sites and you may choose to authorize us to share your information with the application and its publisher. We require third parties who publish applications on our Sites to give you notice of their own privacy policy, which you should review prior to authorizing the application to access your information.

We may disclose your PII to identify you to anyone to whom you send messages through this Site. You may disclose your own PII on message boards, chat, profile pages, blogs and other social networking features and services to which you are able to post information and materials. Please note that any information you post or disclose through these services may be available to Site visitors and to the general public, depending on the particular service and any privacy settings in place (such as through your profile). Be careful when deciding to disclose your PII, your location or any other information, on Bell Termite Social Media Sites.

In certain circumstances, we may share your PII with service providers that need access to your information to provide operational or other support services, such as credit card processors or pest control applicator agents. Our service providers must agree to appropriate restrictions on the disclosure and use of your information. Unless otherwise disclosed to you, our service providers are prohibited from using your PII for their own marketing purposes.

We may provide information about you, which may include PII, to regulatory authorities and law enforcement officials in accordance with applicable law, when we otherwise believe in good faith that the law requires it or to respond to requests from government authorities. There may be instances when we may use or disclose your PII in order to protect or defend the legal rights, property or operations of Bell Termite Control, Inc. or our employees or agents; to protect the rights, privacy, safety or security of users, members or others; to protect against fraud; and to allow us to pursue available remedies or limit the damages that we may sustain.

Bell Termite Control, Inc. may sell, transfer and/or share PII with third parties in connection with a merger, reorganization, joint venture, assignment, spin-off, transfer or sale or disposition of all or any portion of our business, and in the event of a facility closing or bankruptcy.

Can I Disable Cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function.

We may also use Flash Cookies, LSOs and other technologies to, among other things, collect and store information about your use of the Services, fraud prevention and other site operations. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Services or our online content.

If you do elect to disable cookies, please note that you may not be able to take full advantage of a personalized experience on this Site and on other Bell Termite Control, Inc. Sites

What About Links to Other Sites?

This Site may contain links to other Sites that are not owned and operated by Bell Termite Control, Inc. Bell Termite Control, Inc. is not responsible for the privacy practices of non-affiliated Sites. You should read the privacy statements of each and every Site that collects PII.

Is My Information Secure?

We maintain reasonable and appropriate physical, electronic and procedural safeguards to protect your PII. While we do work very hard to protect your privacy, no method of security is 100% effective, and we cannot be responsible for the actions of those who may gain unauthorized access to your PII. Bell Termite Control, Inc. makes no warranties, express, implied or otherwise, as to the ultimate effectiveness of its reasonable and appropriate safeguards.

Can I "Opt-Out" of Receiving Promotional E-mails?

From time to time, we may send you e-mails with promotional offers and messages. If you would no longer like to receive e-mails with promotional offers and messages from this Site, you can unsubscribe from these e-mails by following the unsubscribe link located at the bottom of each promotional e-mail. Please note that you may still receive transactional or relationship or other non-promotional e-mails (e.g., order confirmations, statements, important information regarding a product or service you have requested, purchased, etc.).

Where Is My Information Stored?

Your PII may be stored and processed in any state or county where we have facilities or in which we engage service providers, and by using our Site, you consent to the transfer of information to counties outside of your county of residence, including other states in United States, which may have different data protection rules than in California. This Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.

How May I Contact You?

If you have any questions about this Privacy Policy, please contact us at Because email communications are not always secure, please do not include credit card or other financial information, health or prescription-related information or other sensitive information in your email to us.